Privacy Policy

When you use our website or contact us, we may collect the following information: - Contact information you provide through our forms: name, email address, company name, and message content. - Usage data collected automatically: pages visited, time spent on pages, referring URLs, and browser/device information. - Cookies and analytics via third-party services (such as Vercel Analytics) to understand site traffic and improve our services. We do not collect sensitive personal information such as financial data, health information, or government identifiers through this website.

We use the information we collect to: - Respond to your inquiries and provide the services you request. - Send you relevant communications about our services, if you have opted in. - Improve our website, services, and user experience. - Analyze site traffic and usage patterns. We do not sell, rent, or trade your personal information to third parties.

We use the following third-party services that may process your data: - Vercel for website hosting and analytics. - GoHighLevel (Kaizen Shift CRM) for managing contact form submissions and client communications. Each of these services has their own privacy policies governing how they handle data. We encourage you to review their policies.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained in our CRM for the duration of our business relationship.

You have the right to: - Access the personal information we hold about you. - Correct inaccurate or incomplete information. - Delete your personal information from our systems. - Opt out of marketing communications at any time. To exercise any of these rights, contact us at hello@kaizenshift.com.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes HTTPS encryption, secure form handling, and access controls on our systems.

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or our data practices, contact us at: Kaizen Shift Inc. Edmonton, AB, Canada hello@kaizenshift.com